Emma & Chloé Box Review
Updated: Aug 30, 2020
L’Atelier Emma & Chloé is a French jewelry brand that offers a subscription box service that sends members a piece of jewelry designed in their Parisian workshop every month. In other words, the Emma & Chloé box is chic and unique Parisian jewelry delivered to your house each month….um, yes please!
How it Works
Emma & Chloé offer four different subscription plans: the Free Bird ($35, monthly), the Adventurous ($99, 3-months), the Daring ($175, 6-months) and the Passionate ($350, 12-months). The website claims that you can cancel any of the subscription plans at any time but I noticed that the 3, 6 and 12-month plans are prepaid plans, so I am not sure how that would work because most other boxes only let you cancel auto-renewals on prepaid plans, not the plan itself. I chose the monthly plan because it offered the most flexibility, but I was tempted by the 6 and 12-month plans because with the price of the 6-month plan means you get 1 box free and the price of 12-month plan means you get 2 boxes free.
When you sign up for Emma & Chloé, they ask you two questions. The first is whether you only want gold or silver jewelry or if you would like them to surprise you each month. I opted for the surprise because I like to mix it up with my jewelry. The second question is whether you have pierced ears or if you would prefer clip-on earrings.
Emma & Chloé’s jewelry is designed in France and all their pieces are made with brass and then plated in gold or dipped in a silver bath. With the subscription plans you only get 1 piece of jewelry each month, which can be any of the following: a pair of earrings, a necklace, a ring or a bracelet. However, Emma & Chloé also have an online store in case you don’t want to commit to a subscription or if a piece of jewelry from one of their many collections or from a previous box catches your eye and you must own it. And the best part about Emma & Chloé is that shipping is free to the U.S.
Getting to Know Emma & Chloé
I subscribed to Emma & Chloé on June 18 and my June box shipped on June 29th from France and it arrived on July 13. My jewelry arrived in a brown box but when I opened that plain brown box, I realized that it was merely the protective outer shell of an elegant peach box with gold lettering. Inside this box, which was so beautiful that I almost kept it, I saw three items: a small brown pouch with a pair of gorgeous earrings inside, a certificate of authenticity and a folded one-page editorial about the earrings. The editorial included information about the collection of which the earrings are a part, pictures of other pieces in the same collection and then for some odd reason a recipe for Zucchini Makis – an appetizer made of zucchini, cottage cheese and goat cheese. Here is some more info on the earrings, I received:
What I Liked and Didn’t Like
I loved the earrings, they were absolutely gorgeous! But this wasn’t a surprise because after browsing Emma & Chloé’s online store, which includes items from previous boxes and different collections, I had a pretty good idea of their aesthetic and I knew I would not be disappointed. Also, I love the value for money because the Iris earrings I received costs $88 and I received them for $35 with my subscription. Also, I noticed that if I had chosen to receive only silver jewelry, I would have received the same Iris earring but in silver. Additionally, I love that their jewelry comes with a certificate with authenticity, so you can be assured that you are getting the artisanal jewelry you expect and for good measure, each earring was stamped with the Emma & Chloé brand. And finally, the fact that they are able to offer free shipping to the U.S. just blows my mind. I usually don’t let shipping prices bother me if the box is coming from outside the U.S., so having free shipping on what is already a very reasonably priced subscription box was a real treat!
But here comes the sad part, talking about what I didn’t like about the Emma & Chloé box and unfortunately, it is a big one. Almost as soon as I touched one of the earrings, the bottom section, meaning the loop part, fell off from the rest of the earring. I cannot describe the wave of panic that went through my body as I thought to myself, this cannot be happening. I had been waiting with bated breath for this package to make its way across the Atlantic and then from the Mid-West to Utah and it just came apart in my hand. But when I turned the earring over, I realized that the earring was not broken but the mechanism that kept the two parts of the earring together had come open. I reattached the bottom piece to the rest of the earring using a small household wrench to close the mechanism meant to hold the two pieces together. I was still nervous the entire time though because if I squeezed too hard, the mechanism, which looked very delicate, could have broken, rendering the earring unwearable. I should note however, that there are options in cases like this on the Emma & Chloé website. Once you sign into your account, you have the option to swap an item that you have received but because I (thankfully) did not damage the earring, I did not have to use that process.
Another small gripe is that because shipping took 2 weeks in my case (likely longer depending on where in the U.S. you live), my subscription renewed before I received my first box. So, in the one in a million chance that I hated what the piece of jewelry they sent and no longer wanted to be a subscriber, I would have had to go through what is likely a very lengthy return and/or exchange process but I am not sure what Emma & Chloé’s policies are in that regard. But again, this is only a small gripe because after going through their website, I was positive I was going to like, if not love, whatever they sent.
Aside from the fact I averted a personal meltdown when one of the earrings came apart in my hands, I would still highly recommend the Emma & Chloé subscription box. Plus, I have not had any issues with the jewelry in their subsequent boxes. Their jewelry is unique and chic and you are unlikely to find another jewelry subscription box with similar quality and/or design for the same price. Also, they change the type of jewelry they send each month, so you don’t have to worry about getting earrings, or rings or bracelets or necklaces two months in a row.